The second-hand marketplace Members Share Frustration About Sizing Modifications

Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

This online marketplace has revised its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.

Social Media Response

Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.

Vinted explained the revised method more closely matches other platforms.

It has advised users to review their products and update the measurements by hand when needed, resulting in member annoyance.

Measurement Approach Updates

Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes a letter and a range for example S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.

Member Accounts

One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as size 20–22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she said.

Manual Updates

Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.

Service Background

The service features exceeding 100 million members, with 18 million British users.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.

Kathleen Johnston
Kathleen Johnston

Eine leidenschaftliche Food-Bloggerin, die ihre Liebe zur internationalen Küche durch persönliche Geschichten teilt.

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